Freqently asked questions

A: You can check-in from 14:00 in all of our LINDEMANN HOTELS^® .
If you would like to have your room from 11:00, you may book an Early Check-In for 15,00€.
Please contact us if you plan to arrive later than 22:30.

Contact us here!
Check-out is possible until 11:00 in all LINDEMANN HOTELS^® .
A Late Check-Out can be booked for 15,00€ extra and you can stay in your room until 14:00.
Please tell us at Check-In if you would like to check-out before 6:30.

A: Yes, please book your parking space directly in your online booking. For the CALMA Berlin Mitte we can only offer a parking space reservation on site.

CALMA BERLIN MITTE

Our colleagues at the Front Desk will hand you tickets which allow you to park in the surroundings of the hotel for 15,00€ per day.

fjord hotel berlin

We offer parking spaces in front of the hotel for 10,00€ and spaces in our garage for 15,00€ per night.

LINDEMANN’S

Here we offer plenty secured parking spaces behind the building for 12,50€ per night.

Anna 1908

Parking spaces are available behind the building for 12€ or in our garage for 10,00€ per night.

WiFi

A: Yes, please pick up your access code at the Front Desk for free.

Hairdryers

A: Yes.

Irons and Iron boards

A:  No, our Front Desk agents will be happy to iron for you. 5,00€ per piece.

Laundry facilities?

A: No, please contact the Front Desk for dry cleaning and laundry services.

Microwaves?

A: No.

Safes?

A: No, please bring your valuables to the Front Desk. We will lock them into our safes where they are insured.

Refrigerators?

A: No, but we offer to refrigerate your goods in our hotel facilities during Front Desk opening hours.

Special bedding for allergies?

A: Yes, all our rooms are equipped with special bedding. If you wish for an extra pillow, please inform us about your allergy.

Wheelchair accessible rooms

A: Yes, please get in contact with us about it.

Purchasing tickets for the public transport

A: Yes, we sell the most common tickets including the Berlin Welcome Card.

Luggage storage

A: Yes, you can always leave your luggage with us prior or after your stay for free. Please note the opening hours of your LINDEMANN HOTEL.

Room Service

A: No, all your requests will be handled at the Front Desk during opening hours.

Purchases of little somethings

A: Flowers for the loved one, a bottle of bubbly or fresh fruits in the room can be purchased in your online booking.

Extra pillows or blankets

A: Yes, of course we will provide extra pillows any time during the opening hours.

Where do I get the best price?

A: At our homepage booking site. With our web exclusive deals you can save up to 20% off the daily rate.

Do you offer discounts for frequent guests or business rates?

A: Yes, we offer personalized booking codes which grant 5% off the daily rate.

More information on discounts here.

How do I cancel or change my reservation?

A:

You booked via our homepage and would like to cancel your reservation. 

Please click on the link below and fill in the mask with your booking number and your email address. You will receive your cancellation confirmation.

CALMA Berlin Mitte   fjord hotel berlin   LINDEMANN’S Anna 1908

You booked via our homepage and would like to change your reservation.

Please click on the link below and fill in the mask with your booking number and your email address. You will receive a confirmation about the changes you made.

CALMA Berlin Mitte   fjord hotel berlin   LINDEMANN’S Anna 1908

You booked via email or telephone.

Please click on the link below or call us.

CALMA Berlin Mitte   fjord hotel berlin   LINDEMANN’S Anna 1908

You booked via a third party like HRS, Expedia or Booking.com

Please address your request to the contact stated on your booking confirmation.

A: In LINDEMANN’S and Anna 1908 your dog is welcome. Please, tell us prior check-in that you will bring your dog. We will charge 10,00€ extra per night.

In CALMA Berlin Mitte and fjord hotel berlin it is not possible to take your dog with you.

When do I pay?

A: You pay when you arrive. Only some promotions require 100% pre-payment. You will get your invoice at check-in.

Which payment methods do you accept?

A: We accept Visa, Eurocard, American Express, JCB and EC-Card (Maestro). And you can always pay cash, if you want to.

A: No, you can book your breakfast flexible on the spot for 13,90€. We serve breakfast from 6:30-11:00.

Kids below 4 years eat for free at all our buffets.

But we reward an advanced breakfast reservation and reduce the price to only 12,50€.

In the CALMA Berlin Mitte, Anna 1908, fjord hotel berlin and LINDEMANN‘S prices are the following:

12,50€ in advance/ 13,90€ on the spot/ adult

8,00€/ 8-13 years

4,00€/ 4-7 years